If you are still dissatisfied
The Reserve Bank of Fiji will undertake all reasonable measures necessary to address complaints to your satisfaction. However, in instances where you are still dissatisfied with the outcome, you may pursue other options, for example, seeking redress through the judicial system.
Complaints about the Reserve Bank
The Reserve Bank of Fiji has established processes and procedures for the management of complaints against the Reserve Bank of Fiji. Customers of the Reserve Bank of Fiji who would like to lodge a complaint concerning the services it provides may do so. The Reserve Bank of Fiji assures that all complaints will be dealt with promptly.